Submitted by Mike

'Unspecified tax Behaviour' Plans created in Voxel trigger Stripe Errors

  • Solved
  • January 27, 2023 06:04

I’m finding that when I create a plan in Voxel, that plan does not have a specified tax behaviour in Stripe and this needs to be set manually. (See screenshot of Stripe as image attachment).

Even once this is corrected in Stripe and tax behaviour is set manually, customers sent from Voxel to Stripe do not trigger taxes and are instead shown their purchase without any tax.
I’m keen to resolve this to avoid problems with the government and ensure taxes are collected correctly.
Thanks for your help with resolving this issue.

Attached images

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