User is told they have already submitted a paid listing after choosing it from listing plans widget

  • Posted 1 month ago

Hi,

I’m having a weird user flow issue when users are trying to choose a listing plan from the paid listings widget.

I have set up a custom redirect for the listing plan, which is intended to take a user to a custom page after they have submitted their listing – see screenshot.

At the moment it looks like the user is being sent there too early.

The user flow is happening like this:

– User chooses membership plan
– User creates account
– User pays via Stripe
– User redirected to Paid Listing page (as expected)
– User selects the paid listing package they want
– User is redirected to the application submitted page
– User then goes back to the listing plans page and sees that they can use up 1 of their allocated listing type submissions
– User goes through the create post flow
– at the end of the create post flow, they do not get redirected to the custom redirect url (I don’t think)

Am I using the custom redirect wrong?

All posts that a user can create need admin approval before being published. Is this causing any issue with the redirect?

  • Images