License key invalid

  • Solved
  • Posted 1 month ago

Hello,

I’m encountering an issue with the Voxel update. When I try to update the theme, I receive an error message saying that my license key is invalid.

After checking my Voxel account, I noticed that the license key is currently linked to my old domain . However, some time ago I changed the domain on the same WordPress installation and hosting to a new one . Everything had been working fine until now, but the update is blocked due to the invalid key.

Could you please update the associated domain on your side so that my license key works properly again?
Or let me know if there is a specific step I need to follow to reassign the license.

Thank you for your help!

Best regards.