Inconsistent Hierarchical Taxonomy Display in Titles & Descriptions

  • Solved
  • Posted 1 month ago

Hello Voxel Support,

Critical issue: hierarchical taxonomy (marke-modelis-auto) displays INCONSISTENTLY across listings in both titles and descriptions.

RANDOM BEHAVIOR – Same taxonomy, different results:

Listing A: “Lexus RX class RX 300” ✓ (correct – full path)
Listing B: “RX 300” ✗ (only version, missing brand/model)
Listing C: “Lexus” ✗ (only brand, missing model/version)
Listing D: “” ✗ (completely empty)
Listing E: “Lexus RX class” ✗ (missing version)

AFFECTED:
– Post titles (inconsistent)
– Descriptions (inconsistent)
– Search results
– Filters
– Single pages

EXPECTED:
ALL listings should show: “Brand Model Version” (e.g., “Lexus RX class RX 300”)

DETAILS:
– Taxonomy: 3-level hierarchical (Brand → Model → Version)
– Post type: place
– Listings: 6,333 published
– Pattern: Random, not related to date/author
– Checked: DB relationships correct, cache cleared, indexes rebuilt

TECHNICAL:
– Voxel: 1.7.3.2
– WordPress: Latest
– PHP: 8.1
– Kinsta hosting
– 2.2M postmeta records

QUESTION:
Why does Voxel display hierarchical terms inconsistently? Is this a known bug? How to fix so ALL listings show complete hierarchical path?

This severely impacts UX – users can’t identify cars properly.

Thank you for urgent help!