Can't remove License key after getvoxel.io update

  • Posted 1 month ago

I’m having an issue with my Voxel theme license key.

Previously, I used both my live and staging license slots. I have now created a new staging site, but I’m unable to activate the staging license because it’s marked as already in use.

The problem is that I cannot remove the license from the old staging site anymore — that option seems to be gone after your recent portal update.

This is quite urgent for me.
Could you please unlink / reset my staging license key so I can activate it on the new staging site?

The live license is working fine.

Thank you in advance.

Best regards,
Arnas